What another social media profile to manage? Well, it’s not like there’s another platform to master and try keep up with that influencer, nope, this is easier to create and somewhat easier to manage and we must state, it is pretty important to set up and check in from time to time.
But what is a Google Profile, it is not Google+, don’t worry about that. A Google Business Profile helps ensure that people find your business when looking for products and services like yours in their local area. Your Google My Business listing shows searchers where and how to visit your business. A Google Business Profile helps you stand out and build your SEO, it provides relevant information to your business on the Google panel including opening times and contact details and as we stated, a great place to engage with all your clientelle.
We love GMB (Google My Business) as it enables you to see your Google reviews, because this is where they take place and where Google can authorise you and you can interact with folk both positive and negative. At Punchee we've seen horror stories of people not being able to interact with poor reviews as they haven't claimed ownership of their business and cannot interact and we have also seen companies not responding to reviews, positive or negative, as they've neglected this platform - both leads you down the public facing bad customer experience, and we as online consumers take notice of bad reviews and bad reviews left unresponded to.
There are many benefits to having your Google My Business profile relevant and up to date, hence we stress any new clients that we get this set up as part of the service and stay on top of any changes or upcoming events, or even over coming an unhappy customer with their public reviews.
Get in contact with Punchee Media to find out more and manage this for you.